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  • Home
  • Why Us
    • Partners
  • Learn
    • Articles
    • Instructional Design Challenges
  • Services
    • eLearning Consultation
    • Custom eLearning
    • LMS Implementation
    • Instructional design Learning Path
  • Events
    • Upcoming Workshops
    • Past Workshops/Sessions
  • Get In Touch
  • Tickets Checkout
  • Order Completed

Challenge #5: Customer Handling Department is not performing well.

The XYZ company is an IT Service provider. The Company has a Customer Handling Department that specializes in providing Tier 1 Support (Basic help desk resolution and service desk delivery). You are hired in the Company as a training professional

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